Privacy policy

INTRODUCTION

This website is operated by LA VACA LOCA L.P. (“La Vaca Loca”, “we”, “our”, or “us”).

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using this website, you agree to the practices described in this policy.

Our store is hosted on Shopify Inc.

PERSONAL INFORMATION WE COLLECT

When you visit our website or place an order, we may collect the following information: name, billing and shipping address, email address, phone number, payment information, order details, IP address and device information.

We collect this information only when necessary to provide our services, process orders, communicate with you, and improve your shopping experience.

HOW WE USE YOUR INFORMATION

Your information may be used to process and deliver orders, provide customer support, communicate regarding your order, improve our website and services, prevent fraudulent transactions, comply with legal obligations, and send newsletters or marketing communications if you have provided consent.

We do not sell or rent your personal information to third parties.

PAYMENTS

All payments are processed securely through trusted third-party payment providers.

We do not store or have access to your full payment card details.

SHIPPING & SERVICE PROVIDERS

In order to complete your order, we may share necessary information with trusted third-party providers such as payment providers, shipping carriers, analytics providers, and email marketing platforms.

These providers only receive the information necessary to perform their services.

COOKIES & ANALYTICS

Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.

We may use services such as Google Analytics or Meta tools to better understand how visitors use our website and advertising campaigns.

You can manage or disable cookies through your browser settings.

DATA SECURITY

We take appropriate security measures to protect your personal information and ensure that your data is handled securely.

All information transmitted through our website is encrypted using SSL technology.

YOUR RIGHTS

Under applicable data protection laws, you have the right to access your personal data, request correction or deletion of your data, withdraw consent at any time, object to certain types of processing, and request a copy of your stored information.

To exercise any of these rights, please contact us at eshop@lavacaloca.gr.

DATA RETENTION

We retain your information only for as long as necessary to fulfill the purposes described in this policy or as required by law.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time in order to reflect changes to our practices, services, or legal obligations.

GOVERNING LAW

This Privacy Policy shall be governed by Greek law and subject to the jurisdiction of the Courts of Athens, Greece.

CONTACT

For privacy-related inquiries, please contact us at eshop@lavacaloca.gr or +30 210 7714176.